Overview

Japan Pension Service Offices

Pension offices are consultation and procedure counters established nationwide by the Japan Pension Service. They handle consultations and procedures related to pension receipt, as well as procedures for National Pension enrollment and payment. Consultations for individual customers are accepted at any pension office nationwide. They also cooperate with wide-area administrative centers and administrative centers to support the smooth operation of the pension system.

Japan Pension Service pension consultation procedure National Pension Employees' Pension social insurance
code slug name description services type contact_hours contact_phone
01 pension-office Pension Office Face-to-face counter for pension consultation and procedures. ["Pension consultation","Pension claim procedures","National Pension enrollment procedures","Insurance premium payment procedures","Reservation consultation"] office
02 wide-area-center Wide-Area Administrative Center Wide-area base that oversees multiple prefectures. ["Procedures for employers","Document reception","Wide-area jurisdiction services"] center
03 administrative-center Administrative Center Base that oversees specific prefectures. ["Mailed document reception","Procedures for employers"] center
04 street-corner-center Street Corner Pension Consultation Center A casual consultation counter located in front of stations, etc. ["Pension consultation","Pension claim procedures"] center
05 telephone-consultation Telephone Consultation Service Service that allows pension consultation by phone. ["Telephone consultation","Automated voice guidance"] service Monday to Friday 8:30-17:15 (Automated voice available 24 hours) 0570-058-555
06 online-consultation Online Consultation Service Online service available through Nenkin Net and Myna Portal. ["Pension record inquiry","Electronic application","Document consultation","Procedure status confirmation"] service

A list of pension consultation and procedure offices operated by the Japan Pension Service.