Consultation services for school-related concerns including bullying and school refusal.
Overview
Educational Counseling Services
Educational counseling services provide professional support for children facing various school-related issues such as bullying, school refusal, and friendship problems. Government agencies including the Ministry of Education, Culture, Sports, Science and Technology (MEXT), local governments, and private organizations collaborate to offer 24/7 consultation services through phone, email, SNS, and in-person meetings. These services are part of bullying prevention efforts under the Act for the Promotion of Measures to Prevent Bullying, supporting children's rights and healthy development.
educational counseling
bullying consultation
school refusal support
MEXT
children's rights
school life
helpline
| code | slug | name | description | contact_fee | contact_hours | contact_phone | contact_phoneNote | operator | target | contact_url | contact_method | contact_note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01 | 24h-children-sos-dial | 24-Hour Children SOS Dial | Nationwide 24-hour consultation hotline operated by MEXT. | Free | 24 hours, 365 days | 0120-0-78310 | nayami-i-o (let's talk about worries) | Ministry of Education, Culture, Sports, Science and Technology (MEXT) | Children and parents/guardians | |||
| 02 | children-human-rights-110 | Children's Human Rights 110 | Dedicated consultation service for children's human rights issues operated by the Ministry of Justice. | Free | Weekdays 8:30-17:15 | 0120-007-110 | zero-zero-seven-one-one-zero | Ministry of Justice Human Rights Bureau | Children and parents/guardians | |||
| 03 | human-rights-110 | Everyone's Human Rights 110 | Telephone consultation service available at Legal Affairs Bureaus nationwide. | Free (except phone charges) | Weekdays 8:30-17:15 | 0570-003-110 | Ministry of Justice | General public | ||||
| 04 | child-line | Child Line | Telephone counseling service for children operated by an NPO. | Free | Daily 16:00-21:00 | 0120-99-7777 | NPO Child Line Support Network | Children under 18 | ||||
| 05 | child-consultation-center-dial | Child Consultation Center Abuse Response Dial | Short dial number for abuse consultation operated by the Children and Families Agency. | Free | 24 hours, 365 days | 189 | Children and Families Agency | General public | ||||
| 06 | line-human-rights-consultation | LINE Human Rights Consultation | Chat consultation service via LINE operated by the Ministry of Justice. | Free | As available | Ministry of Justice | General public | https://www.moj.go.jp/JINKEN/jinken03_00034.html | ||||
| 07 | anata-no-ibasho-chat | Anata no Ibasho (Your Place) Chat Consultation | Anonymous and free chat consultation service. | Free | As available | Private organization | Children and parents/guardians | https://talkme.jp/ | ||||
| 08 | internet-human-rights-consultation | Internet Human Rights Consultation | Email-based human rights consultation service by the Ministry of Justice. | Free | 24-hour submission (responses on weekdays) | Ministry of Justice | General public | https://www.moj.go.jp/JINKEN/jinken113.html | ||||
| 09 | children-sos-mini-letter | Children's Human Rights SOS Mini Letter | Letter-based consultation service by the Ministry of Justice. | Free (no stamp needed) | Ministry of Justice | Elementary and junior high school students | Available through schools or by calling Children's Human Rights 110 | |||||
| 10 | local-board-of-education | Local Board of Education Counseling Services | Counseling services provided by prefectural and municipal boards of education. | Local government boards of education | Local residents | Contact respective prefectural or municipal board of education |
- 24-Hour Consultation Services: Ministry of Education, Culture, Sports, Science and Technology official
- Measures Against Bullying: Ministry of Education, Culture, Sports, Science and Technology official
- Bullying Prevention Measures by the Children and Families Agency official
- Consultation Services Available: Don't Bully, Don't Let It Happen, Don't Overlook It: Government Public Relations Online official
- Telephone Counseling for Bullying [Children's Human Rights 110]: Ministry of Justice official