INI

Educational Counseling Services - INI

Educational counseling services provide professional support for children facing various school-related issues such as bullying, school refusal, and friendship problems. Government agencies including the Ministry of Education, Culture, Sports, Science and Technology (MEXT), local governments, and private organizations collaborate to offer 24/7 consultation services through phone, email, SNS, and in-person meetings. These services are part of bullying prevention efforts under the Act for the Promotion of Measures to Prevent Bullying, supporting children's rights and healthy development.

educational counseling bullying consultation school refusal support MEXT children's rights school life helpline

[item.24h-children-sos-dial]
code=01
slug=24h-children-sos-dial
name=24-Hour Children SOS Dial
description=Nationwide 24-hour consultation hotline operated by MEXT.
contact_fee=Free
contact_hours=24 hours, 365 days
contact_phone=0120-0-78310
contact_phoneNote=nayami-i-o (let's talk about worries)
operator=Ministry of Education, Culture, Sports, Science and Technology (MEXT)
target=Children and parents/guardians
contact_url=
contact_method=
contact_note=

[item.children-human-rights-110]
code=02
slug=children-human-rights-110
name=Children's Human Rights 110
description=Dedicated consultation service for children's human rights issues operated by the Ministry of Justice.
contact_fee=Free
contact_hours=Weekdays 8:30-17:15
contact_phone=0120-007-110
contact_phoneNote=zero-zero-seven-one-one-zero
operator=Ministry of Justice Human Rights Bureau
target=Children and parents/guardians
contact_url=
contact_method=
contact_note=

[item.human-rights-110]
code=03
slug=human-rights-110
name=Everyone's Human Rights 110
description=Telephone consultation service available at Legal Affairs Bureaus nationwide.
contact_fee=Free (except phone charges)
contact_hours=Weekdays 8:30-17:15
contact_phone=0570-003-110
contact_phoneNote=
operator=Ministry of Justice
target=General public
contact_url=
contact_method=
contact_note=

[item.child-line]
code=04
slug=child-line
name=Child Line
description=Telephone counseling service for children operated by an NPO.
contact_fee=Free
contact_hours=Daily 16:00-21:00
contact_phone=0120-99-7777
contact_phoneNote=
operator=NPO Child Line Support Network
target=Children under 18
contact_url=
contact_method=
contact_note=

[item.child-consultation-center-dial]
code=05
slug=child-consultation-center-dial
name=Child Consultation Center Abuse Response Dial
description=Short dial number for abuse consultation operated by the Children and Families Agency.
contact_fee=Free
contact_hours=24 hours, 365 days
contact_phone=189
contact_phoneNote=
operator=Children and Families Agency
target=General public
contact_url=
contact_method=
contact_note=

[item.line-human-rights-consultation]
code=06
slug=line-human-rights-consultation
name=LINE Human Rights Consultation
description=Chat consultation service via LINE operated by the Ministry of Justice.
contact_fee=Free
contact_hours=As available
contact_phone=
contact_phoneNote=
operator=Ministry of Justice
target=General public
contact_url=https://www.moj.go.jp/JINKEN/jinken03_00034.html
contact_method=
contact_note=

[item.anata-no-ibasho-chat]
code=07
slug=anata-no-ibasho-chat
name=Anata no Ibasho (Your Place) Chat Consultation
description=Anonymous and free chat consultation service.
contact_fee=Free
contact_hours=As available
contact_phone=
contact_phoneNote=
operator=Private organization
target=Children and parents/guardians
contact_url=https://talkme.jp/
contact_method=
contact_note=

[item.internet-human-rights-consultation]
code=08
slug=internet-human-rights-consultation
name=Internet Human Rights Consultation
description=Email-based human rights consultation service by the Ministry of Justice.
contact_fee=Free
contact_hours=24-hour submission (responses on weekdays)
contact_phone=
contact_phoneNote=
operator=Ministry of Justice
target=General public
contact_url=https://www.moj.go.jp/JINKEN/jinken113.html
contact_method=
contact_note=

[item.children-sos-mini-letter]
code=09
slug=children-sos-mini-letter
name=Children's Human Rights SOS Mini Letter
description=Letter-based consultation service by the Ministry of Justice.
contact_fee=Free (no stamp needed)
contact_hours=
contact_phone=
contact_phoneNote=
operator=Ministry of Justice
target=Elementary and junior high school students
contact_url=
contact_method=Available through schools or by calling Children's Human Rights 110
contact_note=

[item.local-board-of-education]
code=10
slug=local-board-of-education
name=Local Board of Education Counseling Services
description=Counseling services provided by prefectural and municipal boards of education.
contact_fee=
contact_hours=
contact_phone=
contact_phoneNote=
operator=Local government boards of education
target=Local residents
contact_url=
contact_method=
contact_note=Contact respective prefectural or municipal board of education