TSV
Educational Counseling Services - TSV
Educational counseling services provide professional support for children facing various school-related issues such as bullying, school refusal, and friendship problems. Government agencies including the Ministry of Education, Culture, Sports, Science and Technology (MEXT), local governments, and private organizations collaborate to offer 24/7 consultation services through phone, email, SNS, and in-person meetings. These services are part of bullying prevention efforts under the Act for the Promotion of Measures to Prevent Bullying, supporting children's rights and healthy development.
educational counseling
bullying consultation
school refusal support
MEXT
children's rights
school life
helpline
code slug name description contact_fee contact_hours contact_phone contact_phoneNote operator target contact_url contact_method contact_note
01 24h-children-sos-dial 24-Hour Children SOS Dial Nationwide 24-hour consultation hotline operated by MEXT. Free 24 hours, 365 days 0120-0-78310 nayami-i-o (let's talk about worries) Ministry of Education, Culture, Sports, Science and Technology (MEXT) Children and parents/guardians
02 children-human-rights-110 Children's Human Rights 110 Dedicated consultation service for children's human rights issues operated by the Ministry of Justice. Free Weekdays 8:30-17:15 0120-007-110 zero-zero-seven-one-one-zero Ministry of Justice Human Rights Bureau Children and parents/guardians
03 human-rights-110 Everyone's Human Rights 110 Telephone consultation service available at Legal Affairs Bureaus nationwide. Free (except phone charges) Weekdays 8:30-17:15 0570-003-110 Ministry of Justice General public
04 child-line Child Line Telephone counseling service for children operated by an NPO. Free Daily 16:00-21:00 0120-99-7777 NPO Child Line Support Network Children under 18
05 child-consultation-center-dial Child Consultation Center Abuse Response Dial Short dial number for abuse consultation operated by the Children and Families Agency. Free 24 hours, 365 days 189 Children and Families Agency General public
06 line-human-rights-consultation LINE Human Rights Consultation Chat consultation service via LINE operated by the Ministry of Justice. Free As available Ministry of Justice General public https://www.moj.go.jp/JINKEN/jinken03_00034.html
07 anata-no-ibasho-chat Anata no Ibasho (Your Place) Chat Consultation Anonymous and free chat consultation service. Free As available Private organization Children and parents/guardians https://talkme.jp/
08 internet-human-rights-consultation Internet Human Rights Consultation Email-based human rights consultation service by the Ministry of Justice. Free 24-hour submission (responses on weekdays) Ministry of Justice General public https://www.moj.go.jp/JINKEN/jinken113.html
09 children-sos-mini-letter Children's Human Rights SOS Mini Letter Letter-based consultation service by the Ministry of Justice. Free (no stamp needed) Ministry of Justice Elementary and junior high school students Available through schools or by calling Children's Human Rights 110
10 local-board-of-education Local Board of Education Counseling Services Counseling services provided by prefectural and municipal boards of education. Local government boards of education Local residents Contact respective prefectural or municipal board of education