INI
Communication Styles - INI
Communication styles refer to the characteristic methods individuals use when sharing information and expressing opinions or emotions with others. They are primarily classified into four types: Assertive (appropriate self-expression), Passive (non-assertive), Aggressive (hostile), and Passive-Aggressive (indirect). Each style significantly impacts the quality of interpersonal relationships and workplace productivity. In particular, assertive communication is widely recognized as an ideal style that balances self-assertion with respect for others, enabling constructive dialogue.
communication
assertive
interpersonal relationships
self-expression
workplace skills
soft skills
[item.assertive]
code=01
slug=assertive
name=Assertive
description=A balanced style that expresses one's opinions honestly while respecting others' views.
keyCharacteristics=["Clear and respectful expressions","Dialogue on equal footing","Use of I-messages","Constructive problem-solving"]
typicalPhrases=["I think this way, but I'd like to hear your opinion too","Let me consult with you about this matter"]
[item.passive]
code=02
slug=passive
name=Passive
description=A non-assertive style that suppresses one's opinions and feelings to accommodate others.
keyCharacteristics=["Avoidance of opinions","Reserved attitude","Prioritizing harmony with others","Difficulty with self-assertion"]
typicalPhrases=["If it's okay with you, that's fine with me","Well, I'll go along with what others decide"]
[item.aggressive]
code=03
slug=aggressive
name=Aggressive
description=A hostile style that unilaterally pushes one's opinions while disregarding others' views and feelings.
keyCharacteristics=["Domineering attitude","Controlling behavior","Critical expressions","Talking down to others"]
typicalPhrases=["I'm right, so you should follow that","Why didn't you meet the deadline!"]
[item.passive-aggressive]
code=04
slug=passive-aggressive
name=Passive-Aggressive
description=An indirect style that appears calm on the surface but expresses inner dissatisfaction indirectly.
keyCharacteristics=["Sarcastic expressions","Silence or ignoring","Complaining behind others' backs","Inconsistency between words and actions"]
typicalPhrases=["Well, I guess there's nothing I can do since you decided it...","Fine. (pretending indifference)"]