YAML

Communication Styles - YAML

Communication styles refer to the characteristic methods individuals use when sharing information and expressing opinions or emotions with others. They are primarily classified into four types: Assertive (appropriate self-expression), Passive (non-assertive), Aggressive (hostile), and Passive-Aggressive (indirect). Each style significantly impacts the quality of interpersonal relationships and workplace productivity. In particular, assertive communication is widely recognized as an ideal style that balances self-assertion with respect for others, enabling constructive dialogue.

communication assertive interpersonal relationships self-expression workplace skills soft skills

- code: "01"
  slug: "assertive"
  name: "Assertive"
  description: "A balanced style that expresses one's opinions honestly while respecting others' views."
  keyCharacteristics:
    - "Clear and respectful expressions"
    - "Dialogue on equal footing"
    - "Use of I-messages"
    - "Constructive problem-solving"
  typicalPhrases:
    - "I think this way, but I'd like to hear your opinion too"
    - "Let me consult with you about this matter"
- code: "02"
  slug: "passive"
  name: "Passive"
  description: "A non-assertive style that suppresses one's opinions and feelings to accommodate others."
  keyCharacteristics:
    - "Avoidance of opinions"
    - "Reserved attitude"
    - "Prioritizing harmony with others"
    - "Difficulty with self-assertion"
  typicalPhrases:
    - "If it's okay with you, that's fine with me"
    - "Well, I'll go along with what others decide"
- code: "03"
  slug: "aggressive"
  name: "Aggressive"
  description: "A hostile style that unilaterally pushes one's opinions while disregarding others' views and feelings."
  keyCharacteristics:
    - "Domineering attitude"
    - "Controlling behavior"
    - "Critical expressions"
    - "Talking down to others"
  typicalPhrases:
    - "I'm right, so you should follow that"
    - "Why didn't you meet the deadline!"
- code: "04"
  slug: "passive-aggressive"
  name: "Passive-Aggressive"
  description: "An indirect style that appears calm on the surface but expresses inner dissatisfaction indirectly."
  keyCharacteristics:
    - "Sarcastic expressions"
    - "Silence or ignoring"
    - "Complaining behind others' backs"
    - "Inconsistency between words and actions"
  typicalPhrases:
    - "Well, I guess there's nothing I can do since you decided it..."
    - "Fine. (pretending indifference)"