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Communication Styles - JSON

Communication styles refer to the characteristic methods individuals use when sharing information and expressing opinions or emotions with others. They are primarily classified into four types: Assertive (appropriate self-expression), Passive (non-assertive), Aggressive (hostile), and Passive-Aggressive (indirect). Each style significantly impacts the quality of interpersonal relationships and workplace productivity. In particular, assertive communication is widely recognized as an ideal style that balances self-assertion with respect for others, enabling constructive dialogue.

communication assertive interpersonal relationships self-expression workplace skills soft skills

[
  {
    "code": "01",
    "slug": "assertive",
    "name": "Assertive",
    "description": "A balanced style that expresses one's opinions honestly while respecting others' views.",
    "keyCharacteristics": [
      "Clear and respectful expressions",
      "Dialogue on equal footing",
      "Use of I-messages",
      "Constructive problem-solving"
    ],
    "typicalPhrases": [
      "I think this way, but I'd like to hear your opinion too",
      "Let me consult with you about this matter"
    ]
  },
  {
    "code": "02",
    "slug": "passive",
    "name": "Passive",
    "description": "A non-assertive style that suppresses one's opinions and feelings to accommodate others.",
    "keyCharacteristics": [
      "Avoidance of opinions",
      "Reserved attitude",
      "Prioritizing harmony with others",
      "Difficulty with self-assertion"
    ],
    "typicalPhrases": [
      "If it's okay with you, that's fine with me",
      "Well, I'll go along with what others decide"
    ]
  },
  {
    "code": "03",
    "slug": "aggressive",
    "name": "Aggressive",
    "description": "A hostile style that unilaterally pushes one's opinions while disregarding others' views and feelings.",
    "keyCharacteristics": [
      "Domineering attitude",
      "Controlling behavior",
      "Critical expressions",
      "Talking down to others"
    ],
    "typicalPhrases": [
      "I'm right, so you should follow that",
      "Why didn't you meet the deadline!"
    ]
  },
  {
    "code": "04",
    "slug": "passive-aggressive",
    "name": "Passive-Aggressive",
    "description": "An indirect style that appears calm on the surface but expresses inner dissatisfaction indirectly.",
    "keyCharacteristics": [
      "Sarcastic expressions",
      "Silence or ignoring",
      "Complaining behind others' backs",
      "Inconsistency between words and actions"
    ],
    "typicalPhrases": [
      "Well, I guess there's nothing I can do since you decided it...",
      "Fine. (pretending indifference)"
    ]
  }
]