CSV

Consumer Hotline - CSV

The Consumer Hotline is a nationwide telephone service (188) operated by the Consumer Affairs Agency to guide consumers to local consumer consultation services. By entering a postal code, callers are directed to the nearest municipal or prefectural consumer center. The service provides professional consultation on various consumer issues including fraudulent business practices, contract disputes, and product/service problems.

Consumer Affairs Agency consumer consultation consumer protection hotline Japan

code,slug,name,description,callRate_landline,callRate_mobile,callRate_publicPhone,callType,notes,phoneNumber,availableHours_weekday
188,consumer-hotline-main,Consumer Hotline (188),Nationwide hotline for consumer consultation services.,8.5 yen (9.35 yen tax included) per 180 seconds,10 yen (11 yen tax included) per 20 seconds,10 yen (tax included) per 40 seconds,navidial,Not an area code. Call charges apply from the moment connected to the consultation desk.,188,
backup,consumer-hotline-backup,Weekday Backup Consultation,Alternative consultation service when the main hotline is busy.,,,,direct,For use when 188 is busy.,03-3446-0999,10:00-16:00
caa-contact,consumer-affairs-agency-contact,Consumer Affairs Agency Main Contact,General inquiry contact for the Consumer Affairs Agency.,,,,direct,,03-3507-8800,