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Consumer Hotline - HTML
The Consumer Hotline is a nationwide telephone service (188) operated by the Consumer Affairs Agency to guide consumers to local consumer consultation services. By entering a postal code, callers are directed to the nearest municipal or prefectural consumer center. The service provides professional consultation on various consumer issues including fraudulent business practices, contract disputes, and product/service problems.
Consumer Affairs Agency
consumer consultation
consumer protection
hotline
Japan
<table>
<thead><tr><th>code</th><th>slug</th><th>name</th><th>description</th><th>callRate_landline</th><th>callRate_mobile</th><th>callRate_publicPhone</th><th>callType</th><th>notes</th><th>phoneNumber</th><th>availableHours_weekday</th></tr></thead>
<tbody><tr><td>188</td><td>consumer-hotline-main</td><td>Consumer Hotline (188)</td><td>Nationwide hotline for consumer consultation services.</td><td>8.5 yen (9.35 yen tax included) per 180 seconds</td><td>10 yen (11 yen tax included) per 20 seconds</td><td>10 yen (tax included) per 40 seconds</td><td>navidial</td><td>Not an area code. Call charges apply from the moment connected to the consultation desk.</td><td>188</td><td></td></tr>
<tr><td>backup</td><td>consumer-hotline-backup</td><td>Weekday Backup Consultation</td><td>Alternative consultation service when the main hotline is busy.</td><td></td><td></td><td></td><td>direct</td><td>For use when 188 is busy.</td><td>03-3446-0999</td><td>10:00-16:00</td></tr>
<tr><td>caa-contact</td><td>consumer-affairs-agency-contact</td><td>Consumer Affairs Agency Main Contact</td><td>General inquiry contact for the Consumer Affairs Agency.</td><td></td><td></td><td></td><td>direct</td><td></td><td>03-3507-8800</td><td></td></tr></tbody>
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